Refund Policy

If our product isn't delivering the desired results for you, worry not! We've got you covered! Simply reach out to us at info@skinbuzz.com, and our team will be more than happy to work our magic and ensure your satisfaction! 😊

Return Policy: Our return policy spans a generous 30-day period from the date of your purchase. However, beyond this timeframe, we regret that we are unable to offer you a refund or exchange. We genuinely value your experience and want to make sure you have ample time to assess our product.

To initiate a return, please ensure that your item is more than two-thirds full. 

Refunds (if applicable): Once we receive your returned item and conduct a thorough evaluation, we will promptly notify you via email regarding the status of your refund request. If your request is approved, we will initiate the refund process, and you can expect the credit to be applied to your original method of payment within a reasonable timeframe.

Gifts: If the item was a gift and was sent directly to you, you will receive a gift credit for the value of your return. After we receive the returned item, a gift card will be sent to you with our warmest regards.

Shipping: To return your product, please ship it to the following address: Skinbuzz, 13636 Ventura Blvd, #335, Sherman Oaks, CA. 91423, United States. Please be advised that you will be responsible for the shipping costs associated with the return. We recommend using a trackable shipping service or considering shipping insurance for items valued over $75 to ensure a smooth return process. Unfortunately, we cannot guarantee receipt of the returned item.

We sincerely appreciate your understanding and cooperation throughout this process. If you have any further questions or require assistance, please don't hesitate to contact us at info@skinbuzz.com. We're here to provide you with excellent customer service and ensure your utmost satisfaction! 😊